Cookies Policy – Helloworld Travel Limited
Last updated: June 2018
Helloworld Travel Limited (Helloworld) and its related entities operate a number of websites and mobile applications from Australia.
This Policy applies to all of the Helloworld sites and apps (our sites).
Helloworld will place cookies, pixels or other code or similar technologies on your computer when you visit our sites for various purposes explained here. By using our sites, you agree to the collection and use of your user data by Helloworld as set out in this Policy. If we change our cookies Policy in any way, these changes will be posted on this page.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently to improve the user experience, as well as to provide certain information to the owners of the site including in relation to what ads to show you. They enable us to recognise your browser next time you visit our sites. If you do not wish to use a cookies, you can adjust your browser settings to reject cookies or notify you when they are being used. You may opt-out of certain Session Data being collected while you are using a mobile device by clicking here.
If you have not chosen to reject cookies, when you access our sites, Helloworld will place cookies, pixels or other code on your computer to collect information about your usage of our sites and information about the device you are using. The collection of this data helps us recognise you when you visit our sites again and helps us better understand how our sites are used. This information allows Helloworld to improve our sites content and navigation. We may use service providers to collect this data on our behalf. Unless you specifically inform us of your details we will not know who you are.
Our sites set cookies which remain on your computer for differing times. Some expire at the end of each session and some remain for longer so that when you return to our sites, you will have a better user experience.
3.1 IP address
When you access and use our sites, our servers may record data regarding your device and the network you are using to connect with us, including your IP address. An IP address is a series of numbers which identify your computer, and which are generally assigned when you access the internet. Alone, IP addresses are not personal information, as any one computer or device may be used by multiple people (i.e. it is not possible to ascertain the identity of a user simply from the computer or device being used). We may use IP addresses for system administration, investigation of security issues and compiling anonymised data regarding usage of our sites and/or mobile applications.
When using the sites (if applicable), you may search for products and services in the area in which you are located. If you choose to do so, depending on the mobile device or application you are using, we may collect your geo-location information to search for the applicable products and services or to personalise and improve your individual viewing experiences on our sites and provide information that may be of interest to you. You may at any time disable our collection and use of your location information by turning location services off at the device level.
You may choose to opt-out of Google Analytics using the Google Analytics Opt-out Browser Add-on which you may access here.
We reserve the right to censor, edit, remove or prohibit the transmission or receipt of any information that we deem inappropriate or in violation of our terms and conditions. During monitoring the information may be examined, recorded or copied.
Helloworld does not allow third parties to track or collect personal information on our sites for their own advertising purposes.